At Boundless Insurance Group LLC, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our home improvement services, website, and communications.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information – such as your name, address, email address, phone number, and other contact details.

Property & Project Information – including property address, service requests, project details, photos, measurements, and preferences related to home improvement estimates or services.

Technical Data – including cookies, IP address, device information, and browsing behavior on our website.

2. How We Use Your Information

We use your information to:

  • Provide home improvement consultations, estimates, scheduling, and related services.

  • Communicate with you regarding estimates, appointments, project updates, and follow-ups.

  • Improve our services and customer experience.

  • Send service-related and promotional communications (you may opt out at any time).

  • Comply with legal, regulatory, and contractual obligations.

3. SMS/MMS Messaging

By providing your phone number, you consent to receive SMS/MMS messages from Boundless Insurance Group LLC related to service inquiries, estimates, appointment reminders, project updates, and promotional communications.

Message frequency may vary. Message and data rates may apply.

4. Opt-Out & Help Instructions

You may opt out of receiving SMS/MMS messages at any time by replying STOP to any message.
After opting out, you will no longer receive text messages unless you re-enroll.

For assistance, reply HELP to any message or contact us directly at:
Email: [email protected]
Phone: +1 385-786-9048

5. Information Sharing

We do not sell, buy, rent, trade, or affiliate personal information or leads under any circumstances.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, CRM platforms, or scheduling tools, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Protection and Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access or disclosure.
However, no method of transmission or storage is completely secure.

7. Your Rights

You may:

  • Request access to or correction of your personal information.

  • Request deletion of your data, subject to legal or operational requirements.

  • Opt out of marketing communications at any time.

To exercise these rights, contact us at:
Email: [email protected]
Phone: +1 385-786-9048

8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available at:
https://boundlessagents.co/privacy-policy